Charlie24 is a non-subscription web platform that allows motorists who have broken down to find quick and convenient help from a mechanic. The service is open 24/7 and doesn’t require a roadside assistance membership, which is often expensive and rarely used. On average, a motorist only needs car recovery service once every four years.
If their car breaks down, the motorist connects to charlie24.com via a web browser and provides his vehicle information and type of problem (out of fuel, battery, accident etc). The nearest Charlie24 partner is geolocated and the motorist is sent a message indicating the likely cost of recovery and estimated time of arrival. Secure payment is made directly via the website.
Charlie24 is currently available in Belgium and Luxembourg.
Types of support
Charlie24 took part in the first season of Orange Fab Belgium & Luxembourg in 2017.